Papers

Basic information

Name Ryo Kobayashi
Belonging department Management Information Course,Department of Business,Faculty of Humanities and Social Sciences
Occupation name Associate Professor
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Title 

【Peer-reviewed】Analysis of Questionnaire Surveys Conducted in Higher Education Institutions from the Perspective of the Institutional Research for Teaching and Learning

					

					

						

							

								

									
Bibliography　Type 

									
								

							

						

						
Joint Author

					

					

						

							

								

									
Summary 

									
								

							

						

						
Authors : T. Yoshioka, Y. Morikura, R. Kobayashi, K. Teruya, T. Izumi
Abstract : This study proposes a simplified Customer Satisfaction analysis procedure based on the CS analysis method, which can be applied to questionnaire analysis from the perspective of IRTL. This method is possible to specifically analyze the items that need to be improved to enhance student satisfaction.

					

					

						

							

								

									
Magazine(name) 

									
								

							

						

						
Journal of Management Practices, Humanities and Social Sciences(JMPHSS)

					

					

						

							

								

									
Date of Issue 

									
								

							

						

						
202107